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Senior Block Manager (Home based)

Ref: JN -022020-70050
GBP34000.00 - GBP38000.00 per annum + plus car allowance
UK, Midlands
Property & Real Estate, Property Management
25 Februar 2020

Senior Block Manager (Home based)

West Midlands

Circa £38,000 plus car allowance

A new opportunity for a home based client facing Senior Block Manager has become available with a major national property management company.

The role will see you split your time between two prestigious portfolios in the Midlands working alongside an area manager and an Associate Director. You will use your passion for service delivery and add value to the customer experience whilst planning and delivering on operational management. A large part of your activity will involve extensive customer interaction, constantly evolving and improving the service in line with customers expectations.

Some of the key duties will include (but are not limited to):

  • Deliver exceptional customer service to the leaseholders, freeholders and tenants
  • Maintaining service standards
  • Performance and KPI reporting
  • Establishing and maintaining schedule of works
  • Assess H&S plans and Safety Policies
  • Handling resident enquiries
  • Contribute to meetings on performance

This opportunity has the real capacity for the right candidate to make their own. It will suit someone who can think beyond rigid structures / processes and come up with new ideas and ways of working. The client is an established and well-known brand, but their success and progressive work environment is down to their employees being able to suggest their own best practice with fewer constraints, creating a progressive environment.

There are real progression opportunities following the successful outcome of this role, including growing a team around you or taking responsibility for one of the flagship portfolios, in addition to working your way up to Associate Director level.

For more information about this opportunity, please submit an up to date CV and we will be in touch with you directly.

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