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Day Concierge

Ref: 1275859
GBP20000 - GBP25000 per annum
UK, London
Property & Real Estate, Concierge
10 August 2017

Day Concierge - Luxury Residential Development - Award winning Managing Agents

Day Concierge required on a high end residential development located in the heart of London's West End. This development benefits from various onsite facilities including a residents gym, Spa, private members club and business centre.

This development is managed by an Award winning Block Management company who operates to the highest standards complying with ARMA-Q and RICS regulations. They have been established for over 30 years and have built a solid reputation for delivering results and customer satisfaction on all levels. They have very low staff turnover and invest in all their employees by providing training to assist in personal development.

As a Day Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the development and will be the first and main point of contact for all queries. As a Night Concierge your key day-to-day duties involve operation of the Concierge Desk, reporting to head office management and monitoring of on-site security.

Key responsibilities will include:

Ensuring the provision of excellent concierge services at the development

Building strong working relationships with residents, guests, external contractors and colleagues.

Conducting regular site inspections and operations

Acting as the main point of contact for all queries from residents and guests

Helping to ensure the safety of all residents, guest and staff at the development

Skills and Experience:

Significant experience gained within a similar 5* customer service role

Previous experience of delivering excellent customer service

Excellent written and verbal communication skills

Good understanding of Health and Safety processes

This is a permanent contract.

Working Hours: 4 on 4 off rota, 8 am - 8 pm

This role offers a competitive salary of up to £25,000pa

If you're interested in this opportunity to work for a high end, award winning company, please apply now or contact Benjamin Brazil at Cobalt for further information.

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