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Operations Manager , Real Estate Finance

Ref: AS1275167
£60,000 - 70,000 per annum
Financial Services, Property & Real Estate Finance
12 Juli 2017

Our client is a market leading alternative lender providing Residential and Commercial Property Finance along with 1st and 2nd charge Bridging Loans. Due to their success, continued growth and the launch of a change programme to streamline the business, they are looking to hire an experienced Operations Manager to oversee a team of four people and drive the business forward.

Main duties:

  • Responsible for managing operational procedures within the company in order to support Bridging, Buy to Let, Commercial & Development Finance lending.
  • Proactively engaging with and supporting the Sales, Credit and Finance teams to maintain coordination throughout the customer journey.
  • Managing the day-to-day relationship with system provider(s) to ensure speed, quality, resilience and accuracy are effectively delivered in line with our high standards for the benefit of our customers
  • Actively creating a culture of always seeking new ways to improve, rather than settling for the status quo. Search out the opportunities to simplify, digitise, streamline and eliminate waste in everything we do.
  • Responsible for managing all aspects of the Operations team, including recruitment, training and personal development, in line with business needs.

Requirements and abilities:

  • Financial Services industry experience in a similar role, preferably from a Property Finance platform
  • Highly Customer Focused
  • Adaptable and flexible
  • Good leadership skills and hands on team player, with the ability to handle difficult situations and deal with people of all levels
  • Competent with both written and oral communication with people at all levels.
  • Well organized and thorough, with the ability to prioritise in line with business goals
  • Works well under pressure with the ability to multi-task accurately
  • Good problem solving skills, reacting quickly when needed to make decisions
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